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National Trading Hours Summary

This page provides information about trading hours and public holidays for retail stores during the Christmas and New Year period for 2020/2021.

National Retail Association – Public Holidays Summary Table

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What are the Gazetted Public Holidays?

The following table sets out the days that have been declared and gazetted as public holidays throughout Australia.

What Public Holiday Entitlements apply to my employees?

Under the General Retail Industry Award 2010 and the Fast Food Industry Award 2010 (‘the Awards’) any work performed on any of the days listed as public holidays above (whether it is the actual, substituted, additional day or part-day) are paid at the appropriate public holiday penalty rate. Please refer to the NRA produced wage summaries for the current rates.

The General Retail Industry Award 2010 also provides that employees may, by mutual agreement, receive in lieu of the appropriate public holiday penalty either:

  • An equivalent day or equivalent time off without loss of pay; or
  • An additional day or equivalent time as annual leave.

There is not a similar provision under the Fast Food Industry Award 2010.

Under the National Employment Standards (‘the NES’), employees are entitled to be absent on a public holiday unless the employer has requested the employee to work and the request is reasonable. An employee can only refuse a reasonable request to work if the employee’s refusal is reasonable.

Factors that will be considered in determining whether a request or refusal is reasonable are:

  • The nature of the workplace (including its operational requirements) and the nature of the work performed by the employee;
  • The employee’s personal circumstances, including family responsibilities;
  • Whether the employee could reasonably expect to be requested to work on the public holiday;
  • Penalty rates payable;
  • The type of employment – full time, part time or casual;
  • Amount of notice given of the request to work;
  • The amount of notice given by an employee in advance in regard to refusing a request to work.

Under the NES, if an employee is absent on a day or part-day that is a public holiday, the employer must pay the employee at the employee’s base rate of pay for their ordinary hours of work on that day or part day. This provision does not apply to casual employees or part time employees who are not ordinarily rostered to work. For example, a full-time employee may ordinarily work 8 hours on a particular public holiday but because of the holiday have only been rostered to work 4 hours. In this situation, the employee would be paid at public holiday rates for 4 hours and receive payment for the other 4 hours they would have ordinarily worked at ordinary rates of pay.

Please note that if a public holiday falls on an employee’s non-working day, the employee is not entitled to any public holiday benefits under the Awards or the NES. This is a change to the public holiday entitlements under many of the old NAPSAs and pre-reform awards that often provided a day off in lieu or an extra day’s wages under these circumstances.

For those employers who employ their employees under a pre-reform certified agreement, AWA, ITEA, workplace agreement or enterprise agreement you will need to refer to the terms of these instruments to determine how these employees need to be paid.

Trading Hours Restrictions

Trading hours restrictions, in part or whole, apply to particular types of shops and in some cases the location of the shops in specified areas of the certain states. For further information or if you need assistance in understanding the classification of your business, and the impact this classification has on trading hours, please contact the NRA for clarification.


AUSTRALIAN CAPITAL TERRITORY – TRADING HOURS

Trading hours are deregulated in the ACT and therefore there are no trading restrictions on these days.

ACTFriday, 25 DecemberSaturday, 26 DecemberMonday, 28 DecemberFriday, 1 January
Public HolidaysChristmas DayBoxing DayBoxing Day (additional day)New Year’s Day
Trading HoursNo restrictions but stores would generally closeNo restrictionsNo restrictionsNo restrictions

NEW SOUTH WALES – TRADING HOURS

Retail trading hours in New South Wales are predominantly deregulated and during this period, Christmas Day is the only restricted trading day.

NSWFriday, 25 DecemberSaturday, 26 DecemberMonday, 28 DecemberFriday, 1 January
Public HolidaysChristmas DayBoxing DayBoxing Day (additional day)New Year’s Day
Trading HoursCLOSED except for exempt shops**RestrictedNo restrictionsNo restrictions
** Further information including the definition of an exempt shop is available on the NRA website. If you need further assistance in understanding the classification of your business, and the impact this classification has on trading hours, please contact the NRA for clarification.

NORTHERN TERRITORY – TRADING HOURS

Trading hours, in Northern Territory, are deregulated however, individual restrictions may apply to certain shopping centres as set by Centre Management. The trading hours for the sale of liquor products, however, are regulated.

NTFriday, 25 DecemberMonday, 28 DecemberFriday, 1 January
Public HolidaysChristmas DayBoxing Day New Year’s Day
Trading HoursNo restrictions but stores would generally closeNo restrictionsNo restrictions

QUEENSLAND – TRADING HOURS

Trading hours restrictions in Queensland vary depending on the type of shop and the location of the shop.

Further information in relation to the classifications is available within the NRA National Trading Hours Fact Sheet available through our website. If you need further assistance in understanding the classification of your business, and the impact this classification has on trading hours, please contact the NRA for clarification.

Extended trading hours in the lead-up to Christmas may apply depending on your location and the type of shop you operate. To find out what trading hours apply to your specific circumstances, please contact the NRA for assistance.

QLDFriday, 25 DecemberSaturday, 26 DecemberMonday, 28 DecemberFriday, 1 January
Public HolidaysChristmas DayBoxing DayBoxing Day (additional day)New Year’s Day
Trading Hours Exempt ShopsNo restrictionsNo restrictionsNo restrictionsNo restrictions
Trading Hours Independent ShopsCLOSED (except independent grocery shops)No restrictionsNo restrictionsNo restrictions
Trading Hours Non-Exempt ShopsCLOSEDPublic holiday trading hours in most areas of the state **Public holiday trading hours in most areas of the state **Public holiday trading hours in most areas of the state **

18 to 23 December 2020

All non-exempt stores state-wide can trade until 12 midnight, opening times are normal opening times for the day.

24 December 2020

All non-exempt stores state-wide to close for trade at 6pm.

Non-Exempt trade – Sundays Additional Christmas Hours

ZONEABRSunday, 29 NovemberSunday, 6 DecemberSunday, 13 DecemberSunday, 20 December
SEQS8am – 6pm8am – 6pm8am – 6pm9am – Midnight
Tourist AreaT7am – 9pm7am – 9pm7am – 9pm7am – Midnight
Regional 7 (1ab area)R8am – 6pm8am – 6pm8am – 6pm9am – Midnight
Regional 6 (other area)D8am – 6pm8am – 6pm8am – 6pm8am – Midnight
Townsville CBD*8am – 6pm8am – 6pm8am – 6pm9am – Midnight

Non-Exempt trade – All Additional Christmas Hours – SEQ

DateTrading HoursDateTrading Hours
Sunday 29 November8am – 6pmMonday 21 December7am – Midnight
Sunday 6 December8am – 6pmTuesday 22 December7am – Midnight
Sunday 13 December8am – 6pmWednesday 23 December7am – Midnight
Monday 14 December7am – 9pmThursday 24 December7am – 6pm
Tuesday 15 December7am – 9pmFriday 25 DecemberCLOSED
Wednesday 16 December7am – 9pmSaturday 26 December9am – 6pm (Boxing Day)
Thursday 17 December7am – 9pmSunday 27 December9am – 6pm
Friday 18 December7am – MidnightMonday 28 December9am – 6pm (Boxing Day additional day)
Saturday 19 December7am – MidnightThursday 31 December7am – 9pm
Sunday 20 December9am – MidnightFriday 1 January9am – 6pm (New Year’s Day)

Non-Exempt trade – All Additional Christmas Hours – Regional 7 day traders

DateTrading HoursDateTrading Hours
Sunday 29 November8am – 6pmMonday 21 December8am – Midnight
Sunday 6 December8am – 6pmTuesday 22 December8am – Midnight
Sunday 13 December8am – 6pmWednesday 23 December9am – Midnight
Monday 14 December8am – 9pmThursday 24 December8am – 6pm
Tuesday 15 December8am – 9pmFriday 25 DecemberCLOSED
Wednesday 16 December8am – MidnightSaturday 26 December9am – 6pm (Boxing Day)
Thursday 17 December8am – MidnightSunday 27 December9am – 6pm
Friday 18 December8am – MidnightMonday 28 December9am – 6pm (Boxing Day additional day)
Saturday 19 December8am – MidnightThursday 31 December8am – 9pm
Sunday 20 December9am – MidnightFriday 1 January9am – 6pm (New Year’s Day)
** If your store or centre is in a Tourist, non-Sunday trade or Townsville CBD area please call the NRA for further details.

Non-Exempt trade – Public Holiday trade

ZONEABRTradingNon-trading
SEQS9am – 6pmClosed days
Tourist AreaT7am – 9pmClosed days
Regional 7R9am – 6pmClosed days
Regional 6 DCLOSEDAll public holidays
Townsville CBD*9am – 6pmClosed days
ExemptE0am – 0amClosed days

SOUTH AUSTRALIA – TRADING HOURS

Trading hours restrictions in South Australia vary depending on the type of shop and the location of the shop.

Retail trading hours in South Australia’s shopping districts consist of:

  1. Greater Adelaide Shopping District, comprising:
    a. CBD Tourist Precinct;
    b. Metropolitan Shopping District;
    c. Glenelg Tourist Precinct
  2. 35 Proclaimed Shopping Districts located in country areas;
  3. Partial exempt; and
  4. Area outside the proclaimed district.

Shops outside the Greater Adelaide Shopping District and also outside a Proclaimed Shopping District are exempt and have no trading restrictions, including on all public holidays.

SAThursday, 24 DecemberFriday, 25 DecemberSaturday, 26 DecemberThursday, 31 DecemberFriday, 1 January
Public Holidays7pm – midnightChristmas DayProclamation Day7pm – midnightNew Year’s Day
Partially exempt Shops i.e. the retail
sale of hardware and building
materials, furniture, floor coverings
and motor vehicle parts and
accessories
Until 5pmClosed9am – 5pmUntil 5pm9am – 5pm
Exempt Shops and Shops in
Regional Districts Where Trading
Hours have been Deregulated
UnrestrictedUnrestrictedUnrestrictedUnrestrictedUnrestricted

Additional Christmas Hours – South Australia

The SA Government has declared additional trading hours for non-exempt shops across the Greater Adelaide Shopping District (Central Business District (CBD) Tourist Precinct; the Metropolitan Shopping District; and the
Glenelg Tourist Precinct).

Two Exemption Notices were gazetted. Due to a single notice being restricted to a 30 day period – one notice is specific to “Black Friday” 27 November 2020 and the other is for a range of additional hours commencing Sunday, 29 November 2020.

The Exemptions enable non-exempt shops in the Greater Adelaide Shopping District (which is the combined area of the CBD, Metro, and Glenelg) to open:

  • at 9.00 am (instead of 11.00 am) on the Sundays of 29 November and 6, 13, 20, & 27 December 2020;
  • until 12 midnight (instead of 9.00 pm) on Friday 27 November (Black Friday); and Thursday 17 December, Friday 18 December and Wednesday 23 December 2020 (noting that Midnight trading provides shops with the option of trading beyond Midnight into the next day); and
  • until 6.00 pm (instead of 5.00 pm) on Saturday 19 December and Sunday 20 December 2020.

The Exemption also enables:

  1. Non-exempt shops in the Metropolitan Shopping District and Glenelg Tourist Precinct to open:
    from 9.00 am until 5.00 pm on Boxing Day – Saturday, 26 December 2020 (with Boxing Day falling on a Saturday non-exempt shops in the CBD do not require an exemption to open earlier than 11am)
  2. Non-exempt shops in the Greater Adelaide Shopping District to open:
    from 9.00 am until 5.00 pm on the Proclamation Day public holiday – Monday, 28 December (instead of being closed in Metro & Glenelg and 11am to 5pm in the CBD)

The Exemption does not alter other public holiday trading arrangements over the Christmas period therefore all non-exempt shops must be closed on Christmas Day and only those in the CBD can trade on New Year’s Day (11.00 am to 5.00 pm).

Please also note that the exemptions are subject to the following conditions:

  • Normal trading hours prescribed by section 13 of the Act shall apply at all other times.
  • All employees working during these extended hours will do so on a strictly voluntary basis.
  • Any and all relevant industrial instruments are to be complied with.
  • All work health and safety issues (in particular those relating to extended trading hours) must be appropriately addressed.

Permitted trading hours for non-exempt shops across the Greater Adelaide Shopping District

DateAdelaide CBDMetropolitan (inc. Glenelg)
Friday 27 NovemberUntil 12 midnightUntil 12 midnight
Saturday 28 NovemberUntil 5pmUntil 5pm
Sunday 29 November9am – 5pm9am – 5pm
Monday 30 NovemberUntil 9pmUntil 9pm
Tuesday 1 DecemberUntil 9pmUntil 9pm
Wednesday 2 DecemberUntil 9pmUntil 9pm
Thursday 3 DecemberUntil 9pmUntil 9pm
Friday 4 DecemberUntil 9pmUntil 9pm
Saturday 5 DecemberUntil 9pmUntil 9pm
Sunday 6 December9am – 5pm9am – 5pm
Monday 7 DecemberUntil 9pmUntil 9pm
Tuesday 8 DecemberUntil 9pmUntil 9pm
Wednesday 9 DecemberUntil 9pmUntil 9pm
Thursday 10 DecemberUntil 9pmUntil 9pm
Friday 11 DecemberUntil 9pmUntil 9pm
Saturday 12 DecemberUntil 5pmUntil 5pm
Sunday 13 December9am – 5pm9am – 5pm
Monday 14 DecemberUntil 9pmUntil 9pm
Tuesday 15 DecemberUntil 9pmUntil 9pm
Wednesday 16 DecemberUntil 9pmUntil 9pm
Thursday 17 DecemberUntil 12 midnightUntil 12 midnight
Friday 18 DecemberUntil 12 midnightUntil 12 midnight
Saturday 19 DecemberUntil 6pmUntil 6pm
Sunday 20 December9am – 6pm9am – 6pm
Monday 21 DecemberUntil 9pmUntil 9pm
Tuesday 22 DecemberUntil 9pmUntil 9pm
Wednesday 23 DecemberUntil 12 midnightUntil 12 midnight
Thursday 24 December**Until 9pmUntil 9pm
Friday 25 December*CLOSEDCLOSED
Saturday 26 DecemberUntil 5pm9am – 5pm
Sunday 27 December9am – 5pm9am – 5pm
Monday 28 December*9am – 5pm9am – 5pm
Tuesday 29 DecemberUntil 9pmUntil 9pm
Wednesday 30 DecemberUntil 9pmUntil 9pm
Thursday 31 December**Until 9pmUntil 9pm
Friday 1 January*11am – 5pmCLOSED
*denotes public holiday ** denotes part-day public holiday (7:00pm to 12 midnight)

Regional Shopping Districts

Local government authorities in SA can request that the Minister deregulate trading hours in their particular district.

As a result, trading hours in almost all of South Australia’s regional centres have been deregulated and all shops can trade whichever hours they wish. Towns where shopping hours have been deregulated include:

Angaston, Port Pirie, Pt Augusta, Gawler, Quorn, Hawker, Murray Bridge, Berri, Mt Barker, Renmark, Waikerie, Jamestown, Loxton, Clare, Victor Harbour and Mt Gambier. A full list of deregulated shopping districts is available from the National Retail Association.


TASMANIA – TRADING HOURS

Trading hours, in Tasmania, are predominantly deregulated and during this period, 25 December 2020 is the only closed day for major retailers or franchise groups.

TASFriday, 25 DecemberMonday, 28 DecemberFriday, 1 January
Public HolidaysChristmas DayBoxing DayNew Year’s Day
Trading hoursClosed for major retailers or franchise groups employing more than 250 employees. Other retailers have no restrictionsNo restrictionsNo restrictions

VICTORIA – TRADING HOURS

Trading hours in Victoria are predominantly deregulated and during this period Christmas Day is the only closed day.

VICFriday, 25 DecemberSaturday, 26 DecemberMonday, 28 DecemberFriday, 1 January
Public HolidaysChristmas DayBoxing DayBoxing Day (Additional Day)New Year’s Day
Trading hoursCLOSED except for exempt shops***No restrictionsNo restrictionsNo restrictions
*** Further information including the definition of an exempt shop is available within the NRA National Trading Hours Fact Sheet available through our website. If you need further assistance in understanding the classification of your business, and the impact this classification has on trading hours, please contact the NRA for clarification.

WESTERN AUSTRALIA – TRADING HOURS

Trading hours restrictions in Western Australia vary depending on the type of shop and the location of the shop.

The Retail Trading Hours Act applies to retail shops in Western Australia, south of the 26th parallel (Shark Bay region). The trading hours of shops located north of the 26th parallel are not regulated and there are no restrictions on trading hours.

Unless special arrangements apply in particular local government areas south of the 26th parallel (excluding Perth), general retail shops are not permitted to open on Sundays and public holidays. Special trading hours have been set down by the WA Government for the 2020/2021 Christmas/ New Year period as outlined below.

Local government authorities outside the Perth metropolitan area can apply to Consumer Protection to extend the trading hours for general retail shops in their district beyond those stipulated in the Act.

WAFriday 25 DecemberSaturday 26 DecemberMonday 28 DecemberFriday 1 January
Public HolidaysChristmas DayBoxing DayBoxing Day (Additional Day)New Year’s Day
Trading hours – General Retail Shops in the Perth Metropolitan AreaClosed8am – 6pm8am – 6pm8am – 6pm
Trading hours – Special Retail Shops6am – 11:30pm6am – 11:30pm6am – 11:30pm6am – 11:30pm
Trading hours – Small Retail Shops; All Shops located north of the 26th parallelNo restrictionsNo restrictionsNo restrictionsNo restrictions
Trading hours – Regional and Local Government AreasTBATBATBATBA

Local Government Areas – Western Australia

AreaAreaArea
City of MandurahShire of DardanupShire of Gingin
City of BunburyShire of DenmarkShire of Harvey
Shire of August-Margaret RiverShire of Donnybrook-BalingupCity of Kalgoorlie-Boulder
Shire of BusseltonShire of DundasShire of Mingenew
Rottnest IslandShire of NorthamShire of Narembeen
Shire of DandaraganShire of YorkShire of Northampton

Contact the NRA for details of allowable trading hours of the Christmas/New year period in any of these regions.

Additional Christmas Hours – Western Australia 2020

Every year the WA Government gazettes extended trading hours for non-exempt shops, it is anticipated that affected retailers will be able to trade extra hours. The WA Government in late October approved the following extended trading hours for General Retail Shops in the Perth Metropolitan Area over the Christmas/New Year period:

DateTrading HoursDateTrading Hours
Saturday 5 December8am – 6pmSunday 20 December8am – 6pm
Sunday 6 December8am – 6pmMonday 21 December7am – 9pm
Monday 7 December8am – 9pm (Normal trade)Tuesday 22 December7am – 9pm
Tuesday 8 December8am – 9pm (Normal trade)Wednesday 23 December7am – 9pm
Wednesday 9 December8am – 9pm (Normal trade)Thursday 24 December7am – 9pm
Thursday 10 December8am – 9pm (Normal trade)Friday 25 DecemberCLOSED
Friday 11 December8am – 9pm (Normal trade)Saturday 26 December8am – 6pm (Boxing Day)
Saturday 12 December8am – 6pmSunday 27 December8am – 6pm
Sunday 13 December8am – 6pmMonday 28 December8am – 6pm (Boxing Day Public Holiday)
Monday 14 December7am – 9pmTuesday 29 December8am – 9pm (Normal trade)
Tuesday 15 December7am – 9pmWednesday 30 December8am – 9pm (Normal trade)
Wednesday 16 December7am – 9pmThursday 31 December8am – 9pm (Normal trade)
Thursday 17 December7am – 9pmFriday 1 January 20218am – 6pm (New Year’s Day)
Friday 18 December7am – 9pmTuesday 26 January 2021 8am – 6pm (Australia Day Public Holiday)
Saturday 19 December8am – 6pm
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